What Norman is saying is that how you act can make a big difference in your life. If you're happy and determined of what you want to do, you might succeed at it. If you're sad and depressed while trying to do the task you're trying to do, you will most likely not do very good in it. For example, studying for a test needs you to have enthusiasm. The people who doesn't have a lot of enthusiasm will most likely not study or won't care about the test. In a lot of everyday activities you need enthusiasm. Your enthusiasm will help you succeed.
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